Terms & Conditions

Last Updated: July 20, 2025


1. Overview

Welcome to SheeLady. These Terms & Conditions govern your access to and use of our website located at sheelady.com along with all information, tools, services, content, and products made available through it. By visiting the Site, creating an account, and/or purchasing from us, you agree to be bound by these Terms, including any additional policies referenced here or available by link (sheelady.com). If you do not agree, please do not use the Site.

We may update or change these Terms at any time by posting a revised version on this page. Your continued use of the Site after changes are posted means you accept the revised Terms. Please review this page regularly. (sheelady.com)


2. Eligibility & General Conditions

By using the Site, you confirm that:

  • You are at least the age of majority in your state, province, or country of residence or you have a parent/guardian’s consent to use the Site.

  • You will only use the Site and our products in compliance with applicable laws and regulations.

  • You will not attempt to interfere with or harm the Site (no viruses, malicious code, scraping, or abuse).

  • You will not copy, resell, or exploit the Site, its content, or our services without our written permission.

  • You understand transmissions over the internet may be transferred unencrypted across networks (payment data is typically encrypted by payment processors). (sheelady.com)


3. Changes to the Site, Products & Services

We may add, remove, suspend, or change any part of the Site — including features, product offerings, prices, and availability — at any time and without prior notice. We are not liable to you or any third party for such changes. (sheelady.com)


4. Ownership of Site Content

All content made available on the Site — including products, images, graphics, logos, text, icons, video, audio, code, and overall design/look-and-feel — is owned by SheeLady or our licensors and is protected by intellectual property laws. Your use of the Site does not transfer ownership of any intellectual property. All rights not expressly granted are reserved. (sheelady.com)


5. Limited License & Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and make personal, non-commercial use of the Site, subject to these Terms. You may not copy, reproduce, distribute, publish, rent, license, reverse engineer, or otherwise exploit any part of the Site or its content without our express written permission. We may revoke this license at any time for any reason. (sheelady.com)


6. Accuracy of Information

Information on the Site may occasionally be incomplete, outdated, or contain errors (including pricing, descriptions, shipping estimates, or availability). The material on the Site is for general information and should not be your only source for decision-making. Use at your own risk. We may update Site content at any time but are not obligated to do so. (sheelady.com)


7. Products, Orders & Availability

Some products may be available only online and may have limited quantities. We reserve the right to:

  • Limit or refuse any order.

  • Limit quantities per customer, household, or order.

  • Cancel orders placed using the same account, billing method, or address.

  • Discontinue products at any time.

  • Reject orders we suspect are for resale, distribution, freight-forwarding, or other unauthorized purposes. (sheelady.com)

If we modify or cancel an order, we may try to notify you using the contact info provided at checkout. (sheelady.com)


8. Shipping & Delivery

We ship to selected regions. Shipping options, fees, and delivery timelines are explained in our [Shopping Information] page (link once ready). Some products may not be eligible for all destinations. International orders may be subject to import duties, taxes, and customs clearance delays — these are the customer’s responsibility unless stated otherwise. If you need to return an international order, please contact us first so we can assist.  (sheelady.com)


9. Billing, Account & Payment Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through the Site and to promptly update your data (email, billing address, payment details, etc.) so we can process your orders. You represent that you are authorized to use any payment method submitted.  Additional exchange or bank fees may apply for international payments. (sheelady.com)

For details about returns and refunds, please review our [Refund Policy] (link when ready). (sheelady.com)


10. Optional Tools & Third‑Party Links

We may provide access to third‑party tools (apps, plugins, payment gateways, shipping calculators, etc.) that we don’t monitor or control. These are provided “as is” and “as available.” Use them at your own risk and review the third party’s terms before use. The Site may also contain links to external websites; we are not responsible for their content, policies, or actions. Complaints relating to third‑party products should be directed to that third party. (sheelady.com)


11. User Reviews, Comments & Submissions

If you submit reviews, ideas, feedback, photos, questions, or other content (“User Content”), you grant us a non‑exclusive, royalty‑free, transferable, sublicensable, worldwide license to use, reproduce, publish, translate, adapt, and display that content in any media. We are not obligated to: (a) keep User Content confidential; (b) compensate you; or (c) respond. You are solely responsible for the accuracy and legality of anything you submit. We may remove content we consider abusive, unlawful, or in violation of these Terms. (sheelady.com)


12. Text Messaging (SMS) & Marketing Communications

If you opt in to receive SMS or automated marketing messages from us (e.g., cart reminders, promotions), you agree to recurring messages to the number you provided. Consent is not a condition of purchase. Standard message & data rates may apply. Reply STOP to unsubscribe or HELP for help. See our [Privacy Policy] for more information. (Customize language to match your SMS provider’s legal wording.) (sheelady.com)


13. Errors, Inaccuracies & Omissions

From time to time, Site content may contain typographical mistakes or incomplete information (pricing, availability, shipping fees, transit times, etc.). We reserve the right to correct errors, update information, or cancel affected orders at any time — including after an order has been submitted — if information was inaccurate. Displayed product colors may vary by screen/device and are not guaranteed to be exact. (sheelady.com)


14. Prohibited Uses & Security

You may not use the Site or its content:

  • For unlawful activity or to solicit illegal acts.

  • To violate intellectual property rights (ours or others).

  • To harass, defame, abuse, discriminate, or spread harmful code.

  • To scrape data, spam, phish, or interfere with Site security.

  • To misrepresent origin or submit false info.
    We may suspend or terminate Site access for violations. Please protect your account credentials and log out after use on shared devices. (sheelady.com)


15. Disclaimer of Warranties

THE SITE, ITS CONTENT, AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, AND DATA ACCURACY. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR‑FREE, SECURE, OR UNINTERRUPTED. YOUR USE OF THE SITE IS AT YOUR OWN RISK. (sheelady.com)


16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (AND OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, CONTRACTORS, SUPPLIERS, AND LICENSORS) WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS — INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR BUSINESS INTERRUPTION — EVEN IF ADVISED OF THE POSSIBILITY.

WHERE LIABILITY CANNOT BE EXCLUDED, OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED (A) THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM, OR (B) USD $100 — WHICHEVER IS GREATER (CUSTOMIZE IF YOU PREFER DIFFERENT CAPS). (sheelady.com)


17. Product Use & Health Responsibility

Follow all product directions, warnings, and ingredient disclosures. Test new skincare on a small area if you have sensitive skin or allergies. If irritation occurs, discontinue use and consult a medical professional. You are responsible for determining whether our products are appropriate for your skin type and sensitivities. (sheelady.com)


18. Indemnification

You agree to indemnify, defend, and hold [SheeLady] and its officers, directors, employees, agents, affiliates, partners, contractors, licensors, and suppliers harmless from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of: (a) your use of the Site; (b) your breach of these Terms; or (c) your violation of law or third‑party rights. (sheelady.com)


19. Intellectual Property Rights

Trademarks: The SheeLady name, logos, product names, and associated branding are trademarks or trade dress owned by [SheeLady]. You may not use them without permission.
Copyright: All Site content is protected by copyright law. Except for personal, non‑commercial use, copying or distribution without written approval is prohibited.

(sheelady.com)


20. Copyright/DMCA or IP Complaints (Optional but Recommended)

If you believe that material on the Site infringes your copyright or other intellectual property, contact us at [support@sheelady.com] with: (1) your signature; (2) description of the work; (3) URL of infringing material; (4) your contact info; (5) a good‑faith statement that use is unauthorized; and (6) a statement under penalty of perjury that your notice is accurate and you’re authorized to act. Adapt this section for DMCA compliance if your business operates in the U.S. (sheelady.com)


21. Severability

If any part of these Terms is found unlawful or unenforceable, that portion will be enforced to the fullest extent permitted, and the remainder will remain in full force. (sheelady.com)


22. Termination

These Terms remain in effect unless and until terminated by either party. You may stop using the Site at any time. We may suspend or terminate your access (with or without notice) if we believe you violated these Terms; you remain responsible for charges incurred prior to termination. (sheelady.com)


23. Entire Agreement & No Waiver

These Terms, together with any policies linked on the Site (including our Privacy Policy, Refund Policy, and Shopping Information), make up the entire agreement between you and [SheeLady] regarding Site use and product purchases. Failure to enforce any provision does not waive our right to enforce it later. (sheelady.com)


24. Governing Law & Dispute Resolution

Except where prohibited, these Terms and any disputes relating to the Site or any purchase will be governed by the laws of [State of Texas, USA] (update if different), without giving effect to conflict-of-law principles. You agree to the exclusive jurisdiction of the state and federal courts located in [Harris County, Texas] for all disputes, unless applicable law requires another forum. Consider adding an arbitration clause if you want disputes handled outside court (ask if you want help). (sheelady.com)


25. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control (for example: natural disasters, acts of government, labor disputes, internet outages, transportation interruptions, or supplier failures). (sheelady.com)


26. Contact Information

Questions about these Terms? Contact us:

[SheeLady]
19728 Saums Road #1013
Houston, TX 77084
United States
Email: support@sheelady.com
(If you have another official support phone or contact form URL, add it here.) (sheelady.com)